Always here to help 24/7

Frequently Asked Questions

What is Payswell?

Payswell is a consumer rewards program that offers members a simple way to earn extra money by taking surveys and cashback offers. The process is easy, fun, and most importantly – always rewarding.

Yes, Payswell is completely legitimate. Our team has spent over 25 years running consumer reward programs, and Payswell is our best work yet. You can learn more about us here. You may be asking yourself, “Do I really get paid for participating?” The answer is YES! Companies around the world pay people just like you to share their opinions. This information is very valuable in helping them design their products and services. So, as long as you are truthful and provide thoughtful answers, Payswell will pay you for it. 

There are no costs associated with joining Payswell. In fact, we pay you to join so you begin earning money right away. Remember, as long as you always provide truthful and thoughtful answers – you will always be rewarded.

To start using Payswell, you need to create an account. Once your account is verified, you can start participating in surveys that reward you for your time and opinion, in addition take advantage of our cashback offerings and earn more.All the rewards you earn from these activities will accumulate as Payswell Points, where 100 points are equals to £1. After you have reached the cash out threshold, you can redeem the money directly to your PayPal account.

Your earning potential on Payswell depends on how frequently you participate in the available activities on the platform. Survey payouts vary depending on the time they take and other factors such as the level of difficulty. Offers can have higher payouts, but they often require a pending period during which the advertiser confirms that everything worked correctly and there was no reason to reverse the activity. The amount you can earn is determined by the types and number of activities you complete.

There are lots of different types of paid surveys you can take. There are traditional surveys where you answer questions and provide opinions and feedback on different topics. There are also opportunities to participate in product testing, shopping missions, and various ways to do direct interviews such as voice or video calls, text chats, online focus groups, and even surveys utilizing virtual reality technology.

Members of Payswell can currently redeem their points via PayPal, and receive cash payments directly. In the future, we plan to offer additional payout options, including direct bank deposits, gift cards, and charitable donations.

After your account is verified and you have reached the cashout threshold, the payments are processed almost immediately. The only time there might be a delay in payments is when the payment vendor experiences a technical issue. However, such cases are rare, and the issues are usually resolved within a day. In case you have requested a payment and haven’t received it yet, kindly contact our member care for assistance.

There are a couple of reasons we collect information on our users. The first is that by knowing more about you, we’re able to more sucesfully match you to rewarding opportunities. The second reason we ask for your information is to verify your account so that we can pay you quickly, and ensure that the companies who are asking for people to participate in their surveys and offers are happy as well.

If you wish for us to delete your data you can submit a request via the contact form to the left, or email us directly at [email protected] with the subject line ‘Delete My Data’ including the email address you registered your account with.

Or feel free to email us at anytime

Thank You For Your Help

While we work to make Payswell perfect your feedback is vital. Thank you for joining and please let us know how we can help.

How can we help?

Please let us know if you’ve run into any issues, or if you have feedback. We’re always happy to hear from our Payswell members.